That statement was in context of the question being asked by Jabber.
I tend to agree with you.....but to be honest....if we are talking BUSINESS...then no....if the guy that paints my house is good enough at his job...if he is better than the other painters around....then I really don't care about his attitude. He is there to paint my house---not to be my buddy.
I work with all kinds of people that I would not have over for Sunday brunch or invite out for drinks....but they are extremely good at their jobs.
Your right though, good customer service is important and disrespect is BAD customer service.
Edited by cxt (06/11/13 12:17 PM)
I did battle with ignorance today.......and ignorance won.