I thought that I would share my experience with Oddessy Martial Arts Supply...
I am a school owner in Pensacola, FL and have always used Bold Look size 8 gis but I thought I'd try using Oddessy since good things have been said about them... and it went downhill from there.
I ordered *what I thought* was going to be a Size 8 Oddessy Brand Heavy Weight White uniform on 9/30/06. Instead I received a Bold Look gi.
Their website advertises that this would be an "Oddessy Brand" gi- "hand made in Kansas City, MO." As a Pensacola martial arts school owner I have a wholesale account with Bold Look and own several Bold Look gis. My cost on that gi is less than one-half of the cost of my order through Oddessy; if I another Bold Look gi, rest assured I would not have ordered through them at twice the cost.
Their website advertises that the gi I ordered is $69.99- instead I was charged $74.99 plus $10 shipping.
MOST IMPORTANTLY- their website advertises that I was going to receive a heavy weight gi, "highest quality 10 to 12 ounce fabric," instead I received a medium weight gi. I just confirmed the order through Bold Look that the 55/45 material is the inferior 8.5 ounce medium weight fabric. The lady who took my order sure didn't offer up this little nugget of information when I specifically ordered the heavy weight Oddessy uniform. This is a HUGE discrepancy in product advertised/ordered versus product shipped and is about as close as it comes to false advertising. Perhaps this one goes unnoticed by new students or hobbyists but I have the benefit of experience.
I called the other morning to discuss the issue and hopefully find a resolution but the lady with whom I spoke was less than pleased to be of service; to say that I am an unhappy customer at this point would be understating the obvious.
So I emailed Ted and it really spun out of control at that point. Basically, he indicated that it was my fault and that I had not ordered an Oddessy brand gi and that I was notified of that when I called in my order.
Well... I specifically asked for the Oddessy Brand Heavy Weight Gi while ordering via the phone- I even gave the lady who took my order the number associated with the gi on the website, 04015-08, and she said that she knew of which uniform I was speaking.
Their website doesn't even include non Oddessy Brand traditional gis- how could I order anything else?
More blame from the Oddessy camp included reviewing mystery audio tapes which somehow proves their point but of course they will not share the audio unless I pay them an additional $25.
Needless to say I've sent their product back and cannot honestly recommend them.
Details of the entire transaction can be found on my blog ELScottHarrell.com Oddessy Martial Arts Supply